67%

of customers never come back after one slow or ignored reply — even if they loved your product.

5 min

the window to respond before a hot lead goes cold — most brands miss it every single day.

3 hrs

wasted daily answering the same questions: price? in stock? do you deliver? how do I return this?

1 in 2

inquiries arrive after hours, piling up unanswered while you sleep — and gone by morning.